Shaden | Shaden

Support and Customer Service


Customer Service and Support


  • Important Information:


1- All orders are notified via email or text messages to ensure regular updates on order status.

2- We welcome customer inquiries through direct messages on social media platforms like Twitter and Instagram.

3- You can contact us via WhatsApp at 00966599662662

4- Our customer service team is available through the unified call center at 00966599662662 during working hours from 10:00 AM to 9:00 PM.

5- You can contact us via email at [email protected]


  • Note:


1- We kindly ask customers to use one method of communication only for inquiries or support requests to receive faster and more efficient service.

2- All inquiries are answered during official working hours from 10:00 AM to 9:00 PM throughout the week.

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