common questions:
* What is the method of ordering from Shaden Store?
Choose the order - Register / or log in with the mobile number or email - You receive a verification message - Choose the products - Complete the order - Payment method - Shipping details - Confirm the order.
*Do I need to register to complete the purchase process?
Yes, in order to be able to follow up on the application and to facilitate the application process in the coming times.
* What is the payment method in the store?
A to pay by Visa, MasterCard, Stcpay, Apple Pay, Mada, or direct transfer to the company's accounts.
* What shipping companies do you contract with?
SMSA and DHL
* What is the shipping and delivery time?
Shipping and delivery from 5 working days to 7 days.
* What is the possibility of canceling the order?
You can cancel the order through customer service +966509555472 before 3 pm, and if the amount is paid, the amount will be refunded to your account within 7 days from the date of cancellation and according to the return policy
* Are orders delivered to all cities of the Kingdom?
Yes to all regions of the Kingdom of Saudi Arabia.
* What is the order delivery method?
The order is delivered through the shipping companies selected by the customer to the location that is determined when the order is completed.. if they are answered, and if there is no response, the customer receives it from the branch of the shipping company.. (delivery to the home according to the branches and according to the pressure on the shipping company).
* If an error occurred and I received a product other than the one I ordered, or a damaged product, what procedures do I take?
In this case, we are committed to returning the amount to your account or sending the required product.
*Can I buy your products and send them as a gift to the one I love?
Yes, products can be purchased through the website on the order page (send the request to another person).
*Is there a delivery fee?
Yes, there is according to the agreed fees upon request
*Is there a minimum order?
There is no minimum.
* What is the company's tax number?
300113718500003
* Is payment upon receipt for large orders and is there a limit?
No it has no limit.
Is it allowed to use your product images for commercial use?
We do not allow this at all and the images are copyright Shaden.Store